Della is an inspirational leader who has coached and mentored hundreds of people in the last 20 years in senior roles. As Director of Customer Services at Deloitte, she implemented the first ever flexible working trial, developed a department wide people manager program and launched initiatives such as the women's network and mental health week. All alongside running the world class enterprise Customer Services hub.
Della is an advocate for flexible working and positive leadership. She is passionate about influencing organisations to create a culture that enables people to work more flexibly in a way that ultimately adds value to the business.
She knows from personal experience how important it is to get support when working under extreme pressure and has worked with coaches in order to implement her own strategies to help her imporve her life balance. She saw first hand the benefits for both the business and individuals when she implemented flexible working in her department.
She was an instrumental member of the leadership team that won the Excellence in Culture Creation Award at the European Shared Services and Outsourcing Network in 2016.
She has led teams of over 300 people through large transformation programs, taking them from underperforming to world class in a short space of time. Her skills are in taking people on a journey in creating a high performing culture of excellence.
Director of Breastfeeding Hub Ltd. and Founder of #KeepingMum™ helping business strategise for family and support the working mother.
Ros has a diverse background studying Fashion in the late eighties with a career history starting in sales, moving into the fashion industry, catalogue production, supply chain and culminating in a career in Midwifery and specialising in Lactation and Infant Feeding. She was motivated to retrain as a midwife after having her fourth child, achieving a first-class honours degree in Midwifery at Northampton University and joined Milton Keynes Hospital as a registered midwife in 2009. Over nine years were spent developing her career within the NHS maternity services in hospital and community settings, then specialising in infant feeding. In 2014 she qualified as an International Board Certified Lactation Consultant (IBCLC) and secured the senior role of Infant Feeding Lead Midwife in 2016 heading up the UNICEF Baby Friendly Project and qualifying as a tongue tie practitioner.
In 2015 she was diagnosed with Breast Cancer leading to a re-evaluation of her future and the catalyst for her decision to follow her dream of starting a business to find solutions to support breastfeeding mothers and their families and fulfil her entrepreneurial aspirations. The Breastfeeding Hub was launched in March 2018 dovetailing with the existing NHS and voluntary provision and provide a Hub for all a mother’s breastfeeding needs. Latterly developing the Business Consulting aspect of her original business model with the initiative #KeepingMum™.
When pregnant with her fourth child and employed by a corporate business she lost her job. This led to a drive to find a solutions to coach businesses in how to support their employees through pregnancy, maternity and on their return to work, specifically focusing on supporting them to continue to breastfeed and flexible working. With the aim to encourage mothers to return to work and not have to give up breastfeeding after their maternity leave, reducing staff turnover, sick leave, carer’s day and ultimately the gender pay gap. As her Linked In profile states, she is an advocate for women and babies’ health, with entrepreneurial tendencies in the world of breastfeeding.
Trevor has spent over 20 years in a variety of areas and sectors focussed on integral roles developing people, teams and organisations through training, learning and knowledge management. With a career which began in business to business sales and spans over into customer service, business support, IT support and professional services he has been at the forefront of highly successful transition and improvement strategies, thousands of hours of training and workshop delivery and initiatives on talent.
A specialist in training and development, Trevor’s diverse background and experience has been the key to his success in delivering programs for; leadership development, stress management, resilience and large-scale inductions in an award-winning organisation.
Mental health is a subject very close to Trevor and he is passionate about improving awareness particularly when it comes to breaking the stigma attached to mental health issues for men and working with young people. As a supporter of any drive to raise understanding he has played a leading role in embedding a culture of wellbeing in the workplace.
Outside of work he is a proud husband and father who likes spending time at home with his family. He also enjoys the outdoors and the kitchen… in moderation… and is an enthusiastic fair-weather trail cyclist; part time MasterChef wannabe and full-time youth football coach.
Amanda has spent over 20 years in Corporate HR across many diverse industries including manufacturing, telecoms, utilities, leisure and automotive and has coached everyone from colleagues to board directors.
In 2013 she followed a personal calling and retrained as an NLP Master Practitioner, Clinical Hypnotherapist and Life & Business Coach.
As a Mindset Transformation Coach she has had great success working with individuals who want to change and improve aspects of their personal life or business; including smoking, addictions and weight loss.
Typically working with high-performing clients suffering with iterations resulting from burnout, anxiety, stress and depression - she provides practical mind and body strategies to enable them to radically change their lives and regain the balance they are looking for which in turn leads to greater personal and business success.
Amanda is a full member of the CNHC (Complementary and Natural Healthcare Council) and the GHR (General Hypnotherapy Register).
Amanda Coles GQHP
CNHC Registered Clinical Hypnotherapist, NLP & Meridian Practitioner & Life Coach
Tel: 07788 230323